Archive for November, 2011

Vancouver Hotel’s Downtown Holiday Package Offers Travelers Relaxation and Reward

VANCOUVER, BC, Nov 21, 2011 (MARKETWIRE via COMTEX) –
Free money — just in time for the holidays! Recognizing the value
of good business, a distinctive Vancouver business hotel is
participating in an exciting promotion that puts a $125 Vancouver
Activities Gift Card into the hands of guests who book a two-night
stay at the Four-Diamond luxury hotel through the city’s tourism site
at
www.tourismvancouver.com/125 .

Just in time for the holidays, the Vancouver Marriott Pinnacle
Downtown Hotel is participating in the tourism promotion first
launched in April to celebrate Vancouver’s 125th birthday. After
enjoying a successful anniversary campaign the promotion has been
reignited for the holidays to help Vancouver visitors fill their
shopping list while taking some time for a rejuvenating getaway to
one of British Columbia’s most culturally diverse cities.

The $125 Activities Card can be used as cash in Tourism Vancouver’s
Visitor Centre to purchase $125 worth of tickets for attractions,
sightseeing tours, sporting events, concerts and more; or swapped for
a $125 Hudson’s Bay Company (HBC) gift card which is also valid for
Zellers and Home Outfitters, a great opportunity for holiday
shopping. Vancouver visitors booking through this tourism deal also
receive a shopping bag and an HBC tourist discount pass to make their
holiday shopping trip even sweeter.

Visitors who book this money-saving package will receive their
Vancouver 125 Activities Card upon check-in at the Vancouver Marriott
Pinnacle Downtown Hotel, a Four-Diamond choice among Vancouver hotels
downtown. Guests are then asked to present the card at Tourism
Vancouver’s flagship Visitor Centre conveniently located less than a
mile from the hotel at 200 Burrard Street, where it can be used to
book activities or swapped for the $125 HBC gift card. The Vancouver
125 promotion is valid for reservations made before December 31, 2011
for stays prior to March 31, 2012.

Holiday shopping or fun nightlife abound while staying at what some
consider the best hotel in Vancouver. An ideal choice for both
leisure and business travelers, the Vancouver Marriott Pinnacle
Downtown Hotel is just steps from Robson Street’s world-class
shopping and entertainment district and convenient to the impressive
Vancouver Convention Centre. Other area attractions include the
expansive Stanley Park and popular Vancouver Aquarium, so there’s
something for everyone while staying at this downtown luxury hotel.
Known as a top Vancouver cruise hotel, the Marriott is ideal for all
types of travel occasions and offers exceptional pre-cruise
accommodations and easy cruise port access.

About the Vancouver Marriott Pinnacle Downtown Hotel

The Vancouver Marriott Pinnacle Downtown Hotel is located in the
heart of downtown Vancouver and yet just steps away from the
waterfront of Coal Harbour. Welcoming guests with elegant
accommodations and exceptional service, this distinctive hotel is a
leading destination for business and social events, offering 20,000
square feet of state-of-the-art facilities, along with dedicated
event managers and exquisite catering services for a first-class
presentation whether planning a corporate business gathering,
professional trade convention or grand social affair.

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CONTACT:
Robert Ferguson
Director of Sales & Marketing
Vancouver Marriott Pinnacle Downtown
Phone: (604) 639-4002
Email: Email Contact

SOURCE: Vancouver Marriott Pinnacle Downtown Hotel

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Aspect Enterprise Solutions Leads Drive For Product Pricing Transparency In …

Aspect Enterprise Solutions Leads Drive For Product Pricing Transparency In Commodity Trading amp; Risk Industry
Aspect Enterprise Solutions, a provider of Cloud-based multi-commodity data, trading and risk management (ETRM/CTRM) solutions is leading a move toward greater transparency in the CTRM software business by openly publishing its pricing and functionality structure. The London-based firm believes it is the first vendor in the industry to do so.

A Bid to Get Film Lovers Not to Rent


LOS ANGELES — Hollywood has had enough of the sharp consumer shift toward renting movies through Netflix. Desperate to raise home entertainment profits, studios want people to start buying movies outright again, either digitally or on little silver discs.

Enlarge This Image

A Flixster iPhone app. Flixster is the home of the new movie storage service UltraViolet.

But what’s the best way to force that pendulum to swing?

Every studio is grappling with that question, but one of the more aggressive and risky bets is being made by Warner Brothers. The studio, which is owned by Time Warner and commands a 20 percent share of the DVD and Blu-ray market, has decided to center its buy-not-rent hopes on Flixster, a small social network for movie buffs that it bought in May for about $75 million.

Warner last month introduced technology that makes Flixster the home base for a new movie storage service called UltraViolet. The free service, backed by most of the big studios, allows people to buy a movie once and watch it anywhere — on a computer, mobile device or Web-ready television. The strategy is to make owning more compelling than renting by loading digital portability into purchases.

“We must move consumers in mass numbers toward collecting movies digitally, and this is a path,” said Kevin Tsujihara, president of Warner Home Entertainment.

Retailers like Wal-Mart are working on UltraViolet access sites, but the only way to use the cloud-based service for now is via Flixster. Once consumers buy an UltraViolet-enabled DVD or Blu-ray set — say, “Harry Potter and the Deathly Hallows: Part 2,” which arrived in stores on Friday — they can set up an account on Flixster and type in a code provided on the disc packaging to claim their digital rights.

That may seem complicated for consumers in the age of Netflix and iTunes. “We recognize that the product is not perfect today,” Mr. Tsujihara said. “We don’t have the luxury of waiting a year until we have everything perfect.”

Some analysts say Warner is moving too quickly. Rank-and-file consumers are still hazy about what cloud storage even means. There will be only 10 or so titles for UltraViolet by Christmas. And large swaths of the UltraViolet system are still incomplete.

“It remains far, far easier for DVD-buying consumers to pirate a digital copy of their movie,” said Richard Greenfield, an analyst for BTIG Capital, adding that, “moving forward with UltraViolet before it is ready for prime time risks pushing consumers increasingly toward rental-priced options where they do not need to deal with the hassles.”

Warner and other studios are racing ahead for a variety of reasons. Purchases provide margins for the studios that are typically three times greater than rentals — and the rise of Netflix, Redbox and video-on-demand rental services have severely cut into purchases. And the down economy has also taken a toll. Sales of DVDs in the United States last year totaled $7.8 billion, a 43 percent decline from the industry’s 2006 peak of $13.7 billion, according to the media-tracking firm IHS Screen Digest.

At the same time, the sale of movies online, hampered by the lack of interoperability that UltraViolet is intended to fix, has been “a complete failure to date,” Mr. Greenfield said. In the first three quarters of 2011, electronic sales increased about 7 percent to $406 million, according to the Digital Entertainment Group.

Warner has bigger ambitions for Flixster. In the coming months, Flixster will start offering a service called Disc to Digital that will allow people to pay a small fee per disc to convert their existing DVD collections into digital copies. The idea is to train consumers to manage their movie libraries online, much the way they do digital music or photos.

Flixster already offers a service called Collections that allows users to tie together their iTunes, Hulu and Netflix accounts to show any films that they have rented or bought online.

Flixster will also transform itself into a film retailer, allowing users to buy digital movies through what it calls a “studio agnostic” storefront. That positions Flixster as a competitor to Apple’s iTunes and Wal-Mart’s Vudu, a strategy that some other studios see as foolhardy. What does it know about retail? Won’t retail partners — especially Wal-Mart — see the move as turf infringement?

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Sporting Dad Pays to Play: A Tribute to Andy Rooney

60 Minutes legend Andy Rooney passed away on a day that I was still without electricity. That strikes me as rather ironic seeing how his cranky observations were rarely anything less than electric.

He once said, A writers job is to tell the truth. And if youve been reading this column from the beginning you know that Im a huge fan of that style of writing. Quite frankly it just wouldnt feel right any other way. And although there will never be another Andy Rooney — it’s fun to pretend sometimes.  

Have you ever wondered why they call it pay to play when not everyone really plays? Why dont they change it to pay to practice and play if the coach likes you?” Or maybe they can call it pay to play only after the outcome of the game has already been determined and you cant affect the final score. Remember how happy you were at the end of the movie Rudy when he finally got to be on the field for two or three plays after four years of being a punching bag for the starting team? Would you have stood up cheering in the middle of the theater or your living room if Rudy were YOUR kid? Id want to know why the heck it took so long to notice he wanted to play and that he was actually pretty good.

Have you ever wanted to join the neighborhood kids and play a game of backyard football again? The Boy and his new friends (he made them while we stayed with my sister a few days during the power outage) let me be the steady quarterback last week after I told them I was going to write about it and include their names. So there I was trotting onto the field with thoughts of Johnny Unitas and Joe Willie Namath limping into the game for their hurrahs. It was Jack, Brett, and Nick against Cody and The Boy. After a game and a half my ankle was screaming for ice but I didnt want to be the kid to end the game. Thankfully someone was called home for lunch first. His mom didnt yell from across the street like mine always did, RON-NIE! ITS PRINCE SPAGHETTI NIGHT! COME IN NOW! Today it would be more like, RING-RING; “Hey Ron. Are you done playing football sweetie? Dads on his way home and wants to know if you want Chinese or Five Guys for lunch. Make sure you share with your sister and the nanny.”

Remember when your little brother followed you wherever you went? It wasnt because you were going anyplace interesting. Usually your parents made him go so they wouldnt have to worry about him being abducted while they were at work. And doesn’t it feel strange as an adult to want to follow him around now? Now you can leave the kids home with the security system on and the Internet as a babysitter. They can still be abducted — except now they never have to leave the computer screen.

#13;

Why is it that kids need a different pair of cleats for every sport nowadays? Don’t their feet shuffle from side-to-side, pivot, run, slide, and jump no matter what kind of ball it is that they’re chasing? I wish Dick’s Sporting Goods still had that athletic shoe warrantee. At the end of every season they’d always fall apart just in time for the next sport. And can somebody invent an expandable cleat? That way when the child’s foot grows two sizes in a year you only need to click the sole two slots and it will fit again.

#13;

Did you ever notice that at some youth sporting events there are more players on the field than there are parents in the bleachers? Did they have something better to do for those two hours like rake the leaves or write a report for work? I don’t know about you, but I’d rather drive a 1996 Toyota Camry and not miss a kick-off rather than drive a new Jag and not know what positions they play. I work all day on Sundays too — it just happens to be within viewing distance of the playing field.

#13;

Why do you think every family has its own Monopoly rules? Did anyone bother to read the ones that came with the game? In our house we put $200 in Free Parking as well as any fines paid from Chance and Community Chest. It wasn’t until about ten years ago that I learned if a person passes on buying a property, everyone (including the person that did not buy it) can bid until it’s sold. Did you know that once you run out of houses and hotels — that is it? We’d have others from our old Monopoly game or use extra dice if we wanted to build more. Didn’t it annoy you that the roll of the dice determined how much you had to pay the Electric Company? It seems CLamp;P took that system a little too far and used it to decide on how many crews it was sending to each town after a major storm. They must have thrown a lot of snake-eyes.

New direct lending firm looks to help real estate with bridge loans


Several experienced lenders have joined together to form a new funding firm in Hackensack to provide money to commercial real estate when traditional funding is unavailable.

Helen Ghosh: Extra border relaxation ‘never mentioned’

The ex-border force chief never mentioned the relaxation of checks on non-Europeans to Immigration Minister Damian Green or the Home Offices top civil servant, MPs have been told.

Mr Green said he met Brodie Clark nine times during an approved pilot scheme, but was never told that border staff were routinely going beyond its remit.

Dame Helen Ghosh said he also never mentioned it in his written reports.

Mr Clark has insisted he did not ignore government policy.

Mr Green and Dame Helen both appeared before the home affairs committee which is investigating claims that checks on arrivals to the UK were eased further than was agreed by Home Secretary Theresa May during the pilot.

Mrs May has said she authorised the relaxation of some checks on children from the European Economic Area (EEA), and some extra checks on EEA adults under limited circumstances, at peak times.

But she claims Mr Clark allowed officials to go further, relaxing fingerprint checks on non-EEA nationals without ministerial approval.

Mr Clark was suspended following the allegations and later resigned, saying his position had been made untenable by Mrs Mays statements.

Wrong in principle

Last week, Mr Clark told the committee he believed the decision by staff at Heathrow to relax fingerprint checks at particularly busy times was a sensible one and he did not stop it.

He admitted he did not inform ministers about it, despite knowing the home secretary had rejected the possibility of relaxing those same checks as part of the pilot scheme.

He said he believed ministers would have been told about practices and activities at the border during critical times, arguing that guidelines written in 2007 did allow for some relaxation on health and safety grounds when airports became dangerously crowded.

Deluxe Entertainment Services Chief Receives Lifetime Achievement Award

The Hollywood Post Alliance presented its lifetime achievement award to Cyril Drabinsky, president and CEO of Deluxe Entertainment Services Group Inc.

Drabinsky received the award Nov. 10 before an audience of several hundred people at the Skirball Center in Los Angeles during the alliance’s sixth annual awards show recognizing the best work by post-production artists in editing, sound editing, composting, and color grading.

In introducing Drabinsky, colleagues in the entertainment industry described him as putting the industry on the path to the future as it transitioned from film to digital.

Drabinsky started with Deluxe in 1990 when the company had just three film labs. He became chief executive and president in 2006 after MacAndrews Forbes acquired Delux. Today the company employs more than 6,700 people around the world providing production, post-production, distribution and archiving services.

Locally, Deluxe Entertainment Services Group has facilities in Burbank, Sherman Oaks, Van Nuys and Valencia.

While Deluxe may develop new technologies for its feature film, television and commercial clients, that technology remains just a storytelling tool, Drabinsky said.

“Our job at the end of the day is to make the client’s vision connect (with the audience),” Drabinsky said.

Testronic Labs in Burbank received the HPA Judges Award for creativity and innovation in post production for developing a quality control lab for digital master files used to create DVDs, Blu-ray discs, and online downloads.

The company spent about $500,000 on the digital lab, but future additions will bring the final investment to more than $1 million.

Enterprise Solutions Realized Expands DHS Relationship With New BPA Award

WASHINGTON, DC, Nov 22, 2011 (MARKETWIRE via COMTEX) –
Enterprise Solutions Realized (ESR), a provider of mission-critical
IT solutions to the federal government, announced that it is part of
a team awarded a Blanket Purchase Agreement (BPA) by the U.S.
Department of Homeland Security (DHS). The multiple-award BPA
supports the DHS Risk Management Framework (RMF) initiative. ESR will
support prime contractor DSD Laboratories on projects under the
award.

The BPA has a ceiling of $58 million and is for agencies to implement
RMF for cyber security, as outlined by the National Institute for
Standards and Technology (NIST) SP 800-37. The NIST program provides
a framework for improving information security and risk management
processes. Services under the BPA include security categorization,
security control section and implementation, security control
assessment, information system authorization, and security control
monitoring. The BPA can be used by any DHS agency as well as by
state, local, and tribal homeland security agencies.

Dennis Christmas, CEO of ESR, stated, “ESR is currently on contract
at the Transportation Security Administration and at Immigration and
Customs Enforcement, and this latest BPA further expands our
relationship with DHS and our support of its mission. ESR looks
forward to working closely with DSD Labs as the team supports risk
management across federal, state, local, and tribal homeland security
agencies. As a quality supplier of IT solutions to DHS, we anticipate
continued success as our team assists implementation of the DHS RMF.”

About Enterprise Solutions Realized, Inc.
Enterprise Solutions
Realized, Inc. delivers enterprise-scale technology solutions to the
federal government. ESR works with its customers to configure
business models that reflect their organizations, processes and
governance procedures. ESR’s consultative approach is an iterative,
requirements-driven, and architecture-centric methodology, which
allows the company to reliably deliver mission-critical systems.
ESR’s case control software solution, ccR!, enhances an agency’s
ability to more cost-effectively manage case and workflow with a
product that is easily configurable by the business users. ESR is a
U.S. Small Business Administration certified 8(a) Small Disadvantaged
Business and a Maryland Minority Business Enterprise, located in
Marriottsville, Maryland. In 2009, ESR received a U.S. Department of
Homeland Security Small Business Achievement Award for its work at
the Transportation Security Agency. The company was number 103 on
Inc. Magazine’s 2010 Inc. 500 fastest growing private companies, and
number nine among IT services firms. For more information, visit

www.esr-inc.com .

Media Contacts:
Michelle Perkins
Erin Hatfield
DPR Group, Inc.
919-678-9200
Email Contact
Email Contact

SOURCE: Enterprise Solutions Realized

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IDC to Release New Enterprise Mobility Research at Enterprise MobileNext Forum …

FRAMINGHAM, Mass., Nov. 17, 2011 /PRNewswire/ — International Data Corp (IDC), the premier global provider of market intelligence and advice, will release new research that captures the pulse of mobile deployments and planning on November 30, 2011 at the inaugural Enterprise MobileNext Forum, produced in collaboration with IDG World Expo. Additionally, IDCs Chief Research Officer, Crawford Del Prete, will kick off the two-day conference with a provocative presentation on IDCs strategic framework for the Mobile Enterprise. Del Prete will share IDCs vision for Enterprise 2020 in the context of a changing technology and enterprise IT landscape enabling CIOs to make better decisions today with a vision of tomorrow.

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Data reveals that mobile consumerization represents the greatest opportunity — and challenge — to enterprises. IDCs just released report, entitled, CIO Best Practices BYOD: Balancing Strategy, Management, and Policy for the Employee-Liable Mobile Device, provides an in-depth look at enterprise mobility and the factors compelling CIOs to adopt bring your own device (BYOD) strategies CIOs are struggling with the growing number of devices infiltrating their enterprises and must balance the acceptance of these devices with securing and managing corporate assets and keeping user in compliance, while respecting privacy issues. While more than 80% of enterprises surveyed are planning to spend the same or more on mobility in the next 1218 months, surprisingly few companies have developed effective mobile policies to address BYOD. Authors David McNally, Stephen D. Drake and Nicholas McQuire break down the remarkable shift in the enterprise acceptance of BYOD and discuss in detail the market forces driving adoption, and best practices for CIOs establishing company-wide policies.

There are major operational and management changes in store for the Enterprise as the connected world continues to evolve at a rapid pace and with the onslaught of mobile products, usage and applications. With more than 30 billion things connected to wireless networks, forward thinking executives are the ones proactively addressing topics such as BYOD and updating strategies to incorporate mobile NOW, said Stephen Drake, program vice president of mobility and telecom and forum co-chair, IDC.

Del Pretes keynote presentation Mobility Changes Everything: IDCs Strategic Roadmap takes place on Wednesday, November 30 at 8:45 am. During the talk, he will map IDCs comprehensive mobile forecasts across connectivity, devices and operating platforms, to the firms view of how mobile will shape the C-suite agenda – from development approaches, security and policy, to fundamental considerations of corporate strategy and decision-making structures. To learn more about Del Pretes discussion please visit www.mnextforum.com.

The top concern for IT executives today in the mobile space is policy, compliance and security. Mobile can be a fantastic way to leap-frog the competition and differentiate and we will hear from many such companies at Enterprise MobileNext but todays mobility landscape introduces new complexities into your organization. IT leaders need to get a handle on the risks and tradeoffs associated with the new mobile reality, said Crawford Del Prete, chief research officer at IDC.

Registration:

Registration is open for Enterprise MobileNext. To register, visit https://register.rcsreg.com/r2/mnext2011/ga/clear.html. Those interested in obtaining more information about the Enterprise MobileNext, can visit www.mnextforum.com.

About IDG World Expo

IDG World Expo (www.idgworldexpo.com) is a leading producer of tradeshows and events for professionals and consumers seeking world-class education, strategic business relationships, and access to industry-leading products and services. IDG World Expos portfolio of conferences and events includes Macworld|iWorld, MacIT Conference, Electronic Entertainment Expo (E3), Anime Expo, QuakeCon, Halo Fest, Enterprise MobileNext, Macworld Mobile at Mobile Asia Congress, and Macworld Mobile at Mobile World Congress . IDG World Expo is a business unit of IDG, the worlds leading technology media, research and event company.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. For more than 47 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the worlds leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com.

All product and company names may be trademarks or registered trademarks of their respective holders.

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Citi Community Development Wins Community Impact Award for Role in …

NEW YORK, Nov 17, 2011 (BUSINESS WIRE) –
Today, Citi Community Development announced that it received the 2011 Community
Impact Award from Wolters Kluwer Financial Services in recognition
of Citi’s leadership, support and ongoing involvement in the development
and implementation of the Kindergarten
to College (K2C) program in San Francisco. K2C is the nation’s first
universal college savings program and combines asset-building
opportunities with financial education. The award was presented on
November 8 at the 15th Annual Community Reinvestment Act (CRA) & Fair
Lending Colloquium in Baltimore, Maryland.

The Community Impact Award is bestowed each year “to dedicated
compliance professionals and their institutions,” to honor “outstanding
and innovative efforts in furtherance of the goals of the Community
Reinvestment Act.” The Award also is intended to encourage
innovative community lending and to provide the financial industry with
examples of superb programs that have made a large impact on underserved
communities.

“Citi views our CRA obligations as more than just requirements, but as
motivation to develop innovative and collaborative programs that expand
financial inclusion,” said Bob Annibale, Global Director of Citi
Community Development and Microfinance. “The K2C program is a new
integrated approach to building assets through universal youth savings
to support future college education. K2C demonstrates Citi’s commitment
to financial inclusion, and we are honored that Wolters Kluwer has
recognized the program and our contribution as an innovative community
development initiative.”

K2C automatically opens savings accounts for all incoming kindergarten
students in the San Francisco Unified school district. The accounts are
seeded with an initial deposit of up to $100, contributed by the City
and County of San Francisco, and other agencies are providing match and
incentive funding. Additionally, financial literacy skills are being
taught in classrooms using the students’ own accounts to provide
real-world context. Students and their families are also able to track
the accounts using a new, interactive Citi website. The introduction of
K2C makes San Francisco the first city in the nation to integrate
financial education into the K-12 math curriculum.

In her remarks accepting the Community Impact Award, Jenny Flores,
Senior Vice President for Citi Community Development in California,
cited the company-wide involvement in community development.

“K2C benefits from the extremely strong and ongoing engagement of the
entire Citi organization,” she said. “I want to mention and thank our
colleagues in all of Citi’s businesses across the franchise,
particularly the Citibank and Citi Microfinance, whose roles in K2C are
essential to the program’s success.”

Ms. Flores cited other examples of innovative, collaborative and
scalable solutions that Citi is spearheading to provide people with
access to asset-building products and services as well as the
opportunity to increase their financial capability:


In Maryland, working with CASA de Maryland and other local partners,
CCD is enabling people to overcome the financial hurdles to
citizenship with the new “Citizenship Maryland” program, which
provides microloans to cover the cost of naturalization along with
credit-building, savings opportunities and financial education.


In Washington, DC, CCD has expanded its partnership with Capital Area
Asset Builders with the new Jobs and Entrepreneurship Savings Accounts
program, which couples microloans for workplace equipment or business
startup costs with job or entrepreneurial training.


In Chicago, Citi joined with 11 local nonprofits to create the Chicago
Credit Building Coalition, which is combining financial education with
access to a secured credit card to assist participants in building
assets and credit scores.

The presentation of the award was made by Edward B. Kramer, Executive
Vice President for Regulatory Programs at Wolters Kluwer Financial
Services, which hosts the annual colloquium. The conference provides an
opportunity for experts in CRA, HMDA (Home
Mortgage Disclosure Act) and fair lending to share the latest
information and best practices regarding the regulatory environment for
financial services institutions. Among the expert presenters at this
year’s event were Irene Fang, Citi’s Corporate Fair Lending Director;
Ronald Spann, Director of Citi’s CRA and Fair Lending Analysis Unit; and
Ms. Flores.

About Citi Community Development

Citi Community Development (CCD) is leading Citi’s commitment to achieve
economic empowerment and growth for underserved individuals, families
and communities by expanding access to financial products and services,
and building sustainable business solutions and innovative partnerships.
Our focus areas include: commercial and philanthropic funding;
innovative financial products and services; and collaborations with
institutions that expand access to financial products and services for
low-income and underserved communities. For more information, visit
www.citicommunitydevelopment.com .

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SOURCE: Citi Community Development

Media:
Citi Community Development
David Roskin, 212-559-4767
david.roskin@citi.com

www.citicommunitydevelopment.org

Copyright Business Wire 2011